FAQs

Do I need a doctor’s referral to see a physiotherapist?

No, you do not require a referral to see a physiotherapist for treatment privately.

However, if your injury or pain is a result of a workplace or motor vehicle accident and your treatment is under an approved compensation claim you will require a referral from your medical practitioner.

Do I need to have any X-rays before seeing a physiotherapist?

No, your physiotherapist will assess your injury and give you advice regarding what kind of medical imaging will be most informative.

Does Medicare cover physiotherapy treatment?

In most cases, Medicare does not provide any rebate for physiotherapy.

However, if you suffer with chronic pain or disease, your GP may be able to refer you for treatment under the Medicare Enhanced Primary Care package, which offers a partial rebate for up to 5 physiotherapy sessions. This can be accessed only through consultation and referral from your GP.

Does my private health insurance cover physiotherapy treatment?

Yes, if you have a private health insurance policy that includes ancillary cover.

How do I claim my private health insurance rebate?

We have a HICAPS machine on-site at Claremont Physiotherapy. If you bring your private health insurance card along to your appointment, we can obtain your private health insurance rebate on the spot, which simply leaves the gap to be covered by you on the day.

Alternatively, you can obtain a receipt and contact your private health insurer for details on how to a place a claim. Most of the major insurers’ now have online and postal claiming facilities, or you can claim at your local branch.

How long will my appointment take?

Standard consultation time is 20 to 30 minutes, but allow an extra 10 minutes for your first visit to us

What should I wear to my physiotherapy appointment?

Loose-fitting and comfortable clothing that allows free range of movement is most appropriate for your appointment. Your physiotherapist may ask you to undress to allow them to assess and treat the painful area. If there are any problems with this, you can request a physiotherapist by gender.

Should I have a massage or physiotherapy treatment?

If you are suffering with acute pain – something that has come on suddenly – it is best to see a physiotherapist first for a comprehensive assessment and treatment. Your physiotherapist will provide advice regarding the most appropriate management from there.

What if I need to cancel my appointment?

We do have a 24 hour cancellation policy. This helps ensure that we are able to keep ‘emergency’ appointments open. If you need to cancel or reschedule your appointment, please advise our reception staff as early as possible.

How long do I need to continue doing Clinical Pilates?

Clinical Pilates is for muscular strengthening and co-ordination. Like all strengthening exercises, one session is not enough to notice a lasting change. We recommend allowing a minimum of 8 weeks of classes, because muscle adaptation to exercise takes between 8 and 12 weeks to become apparent. At Claremont Physiotherapy, each session is individually programmed week by week, so your exercises will progress in difficulty as you become stronger, which means you can continue to attend and gain benefit from your Pilates for as long as you wish to do so.

For more information on the conditions we treat and services we offer, or to book an appointment call
(08) 9386 9961 or email us at reception@claremontphysio.com.au

Physiotherapy
Physiotherapy
Our physiotherapists are experts in the management of musculoskeletal pain, injury and disease.
Clinical Pilates
Clinical Pilates
Clinical Pilates is a versatile form of exercise used to treat a range of conditions.
Massage Therapy
Massage Therapy
Massage is a treatment method applied to alleviate muscular pain and tightness.